Attacking Returns: The Journey Towards Mobile Customers' Loyalty
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Size
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11/2012
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Mobile/Portable Wireless
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1.46 MB
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Closing the Loop: Connecting Pre- and Post-Launch Testing for Return Reduction and Product Improvement
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Size
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11/2012
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Mobile/Portable Wireless
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3.28 MB
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Customer Experience and Diagnostics
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Size
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11/2012
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Mobile/Portable Wireless
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4.33 MB
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Decrease Costs and Increase NPS Through Optimized Issue Resolution
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Size
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11/2012
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Mobile/Portable Wireless
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1.82 MB
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Driving Customer Loyalty Through Innovation in the Repair Transaction
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Size
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11/2012
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Mobile/Portable Wireless
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1.01 MB
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Ensuring Customer Quality
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Size
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11/2012
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Mobile/Portable Wireless
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0.6 MB
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Improving the Quality of Apps At-Source to Reduce "No-Fault-Found"
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Size
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11/2012
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Mobile/Portable Wireless
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2.03 MB
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IWPC Opening Materials: Innovative Technologies, Tools & Services to Drive Smartphone Performance & Customer Loyalty
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Size
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11/2012
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Mobile/Portable Wireless
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2.09 MB
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LTE - Customer Loyalty Strategies for Smart Phones
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Size
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11/2012
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Mobile/Portable Wireless
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1.42 MB
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Maintaining Device Performance in Real World Conditions
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Size
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11/2012
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Mobile/Portable Wireless
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3.37 MB
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Real World Test - Recreating and Automating Dynamic Real World Environments and End User Experience in the Lab
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Size
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11/2012
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Mobile/Portable Wireless
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0.94 MB
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Repair Avoidance - Bring Down No-Failure-Founds and Increasing Customer Satisfaction
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Size
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11/2012
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Mobile/Portable Wireless
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1.48 MB
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Smart Device Return Prevention at Post Launch
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Size
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11/2012
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Mobile/Portable Wireless
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2.21 MB
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Understanding Device & Network Performance in Care
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Size
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11/2012
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Mobile/Portable Wireless
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2.06 MB
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